Staff Software Engineer, Voice AI
Nooks
About this role
A Staff Software Engineer, Voice AI at Nooks is responsible for owning the backend infrastructure for real-time audio and video calling, ensuring reliable scaling and high call quality to meet global SLA targets. The role involves architecting improvements using WebRTC, SIP, and Twilio, developing advanced features like call transfers and monitoring, and creating observability tools for call flows. Candidates should have extensive experience in backend engineering, particularly with real-time A/V or telephony systems, and must be adept in troubleshooting and optimizing low-latency infrastructures.
Skills
About Nooks
www.nooks.aiNooks is an AI-driven outreach platform designed to enhance sales efforts for modern sales development representatives (SDRs). Utilizing a parallel dialer and optimized pipeline management features, Nooks enables teams to automate prospecting, improve call conversion rates, and elevate coaching processes. With a focus on easing the burdens of manual tasks, Nooks empowers sales professionals to prioritize meaningful conversations and maximize pipeline generation.
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About Nooks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Nooks.
Salary
$182k – $242k
per year