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Staff Software Engineer, Voice AI at Nooks - ApplyBlast

Staff Software Engineer, Voice AI

Nooks

11 months ago

4.8 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Staff Software Engineer, Voice AI at Nooks is responsible for owning the backend infrastructure for real-time audio and video calling, ensuring reliable scaling and high call quality to meet global SLA targets. The role involves architecting improvements using WebRTC, SIP, and Twilio, developing advanced features like call transfers and monitoring, and creating observability tools for call flows. Candidates should have extensive experience in backend engineering, particularly with real-time A/V or telephony systems, and must be adept in troubleshooting and optimizing low-latency infrastructures.

Skills

About Nooks

www.nooks.ai

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

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Nooks is an AI-driven outreach platform designed to enhance sales efforts for modern sales development representatives (SDRs). Utilizing a parallel dialer and optimized pipeline management features, Nooks enables teams to automate prospecting, improve call conversion rates, and elevate coaching processes. With a focus on easing the burdens of manual tasks, Nooks empowers sales professionals to prioritize meaningful conversations and maximize pipeline generation.