Staff Software Engineer

Talkdesk

3 months ago

3.2 on Glassdoor

Seattle, WA

Onsite

Full Time

Senior

0 applicants

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About this role

Senior Software Engineer on the AI engineering team at Talkdesk working to advance the company's AI-driven customer experience platform. The role is part of a world-class engineering organization at a high-growth, pre-IPO cloud contact center leader. The position contributes to the company's mission to elevate customer service through innovative cloud-based AI and big data technologies.

Skills

Qualifications

Bachelor's or Master's in Computer Science, Engineering, or a related field

About Talkdesk

talkdesk.com

Industry

Technology

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.