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Staff Technical Account Manager at 1Password - ApplyBlast

Staff Technical Account Manager

1Password

5 months ago

3.4 on Glassdoor

Remote

Full Time

Senior

1 applicant

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About this role

A Staff Technical Account Manager at 1Password owns complex post-sale technical relationships, guiding customers from onboarding through adoption, renewal, and expansion. They act as trusted technical advisors on identity, access, device trust, and SaaS security, driving outcomes for customers and shaping access management practices.

Responsibilities

Own complex post-sale technical relationships and guide customers through adoption and renewal
Act as technical advisor for strategic accounts ensuring long-term success
Partner with Customer Success Managers to identify expansion opportunities and minimize churn
Contribute to strategic customer health reviews and product roadmap discussions
Mentor team members and shape scalable customer lifecycle processes

Skills

About 1Password

1password.com

Headquarters

Toronto, Ontario, Canada

Company Size

1001-5000 employees

Founded

2005

View Profile

1Password is a leading identity, credential, and access management platform serving individuals, teams, and enterprises. It offers a unified suite of products including an Enterprise Password Manager, Credential Broker for AI agents and machine workloads, Privileged Access with zero standing privileges, and a SaaS Manager for discovering and optimizing SaaS and AI spend. Trusted by over 175,000 businesses and millions of individuals worldwide, 1Password helps organizations secure access for humans, AI agents, and machines while maintaining visibility, control, and accountability.