ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
BigPanda
BigPanda is seeking an experienced Backline Support Engineer to provide enterprise-level technical assistance focusing on troubleshooting, incident management, and customer communication within a SaaS environment. The role involves supporting highly technical customers and collaborating with teams to improve support processes, ensuring high customer satisfaction and operational excellence.
Headquarters
Redwood City, California, United States
Company Size
201-500 employees
Founded
2012
BigPanda is an AI-powered AIOps platform that automates incident detection, correlation, and response for IT operations teams. Its "Agentic" IT Operations capabilities use intelligent automation to help prevent, manage, and resolve incidents, improving operational efficiency and service reliability. The platform ingests telemetry from monitoring, observability, and ticketing tools to reduce alert noise, accelerate root-cause identification, and orchestrate remediation across complex enterprise environments. Enterprises, including Fortune 500 customers, use BigPanda to lower IT costs, shorten incident lifecycles, and move toward autonomous operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BigPanda.
BigPanda AIOps SME Java developer chicago, il
Manatal
ITSM Engineer (IBM Netcool & BigPanda Exp)
Wipro
Senior Technical Lead
HCL Group
Observability Engineer (Prometheus / Grafana / Datadog)
Bright Vision Technologies
Observability Engineer (Prometheus / Grafana / Datadog)
Bright Vision Technologies
Reliability Monitoring Engineer – Remote
Bright Vision Technologies