Store Floor Lead

The Store Floor Lead at Sur La Table plays a key leadership role in driving retail store success by inspiring customers and supporting the General Manager or Store Manager in achieving sales and operational goals. As the Manager on Duty, this position ensures smooth daily operations and delivers an exceptional customer experience. The role involves leading the sales floor, coaching team members, and maintaining expertise in products and brand culture. The Store Floor Lead is responsible for maximizing sales opportunities, managing inventory, and ensuring compliance with company policies and procedures.