Scalepad
The Strategic Account Manager at ScalePad manages and grows a strategic book of business by acting as the primary relationship owner, driving upsell and cross-sell opportunities, and positioning ScalePad as a trusted long-term partner. The role requires strong collaboration, consultative selling, and leadership to expand MRR, exceed sales targets, and support both customer success and internal team performance. AI fluency is a core expectation for managing forecasts, building outreach campaigns, and improving industry knowledge.
Headquarters
Vancouver, British Columbia, Canada
Company Size
201-500 employees
Founded
2015
ScalePad is a SaaS platform that provides customer success and IT lifecycle management tools tailored for managed service providers (MSPs). Its solutions centralize asset and warranty data, automate lifecycle and renewal workflows, and surface proactive maintenance and upgrade opportunities so MSPs can demonstrate value to clients. The platform integrates with common RMM and PSA systems and offers reporting and alerting to help MSPs scale operations, reduce churn, and strengthen their role as strategic technology advisors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Scalepad.
8% above the average for this role