AppFolio, Inc.
As a Strategic Customer Success Manager, you will own the success of a portfolio of AppFolio's largest and most valuable accounts, serving as a trusted advisor to sophisticated operators. You will build relationships at every level, utilize industry knowledge to drive measurable results from the RPM platform, and partner with cross-functional teams to design solutions that help customers reach their business goals. The role focuses on retention, adoption, growth, and stakeholder management to ensure long-term revenue and customer satisfaction.
Headquarters
Santa Barbara, California, United States
Company Size
1001-5000 employees
Founded
2006
AppFolio is a cloud-based property management platform (the AppFolio Performance Platform) that helps managers automate operations, streamline accounting and leasing, and deliver better service to residents and owners. It serves multifamily, single‑family, student housing, community associations, condos and commercial portfolios with integrated tools for marketing, payments, maintenance, reporting, and a mobile-first resident/owner experience. Offered on per-unit monthly pricing with enterprise tiers for larger portfolios, AppFolio emphasizes transparent pricing, regular upgrades, and features designed to improve efficiency and profitability. The product is widely adopted by property managers and is available on web, iOS, and Android.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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