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Strategic Customer Success Manager at Rockwell Automation - ApplyBlast

Strategic Customer Success Manager

Rockwell Automation

14 days ago

3.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Strategic Customer Success Manager manages a portfolio of site-based or multisite accounts to ensure customers achieve value and outcomes with Rockwell Automation's subscription and services contracts. The role focuses on driving technology and services adoption to achieve high renewal rates and expand Annual Recurring Revenue (ARR). This position involves leading onboarding, adoption, and renewal motions while delivering executive business reviews and collaborating with sales teams to identify new opportunities.

Responsibilities

Manage customer portfolio to ensure value realization and high renewal rates
Lead onboarding, adoption, expansion, and renewal motions using data insights
Deliver Executive Business Reviews and identify new contract opportunities

Skills

About Rockwell Automation

rockwellautomation.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1903

View Profile

We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.