Signifyd
The Strategic Customer Success Manager at Signifyd owns relationships with a portfolio of 8–10 enterprise accounts, driving retention, expansion, and executive engagement. The role involves building trusted partnerships, leading complex renewal and upsell negotiations, and translating performance data into clear business cases. Collaboration across Sales, Implementation, and Risk teams ensures exceptional customer experiences and measurable value delivery.
Headquarters
San Jose, California, United States
Company Size
501-1000 employees
Founded
2011
Signifyd is an ecommerce fraud protection and prevention platform for retailers. It helps online businesses approve more legitimate orders, prevent fraud and abuse, and grow with confidence—its decisions are 100% financially backed. Signifyd emphasizes putting customer experience at the heart of operations to strike the right balance between conversion and fraud prevention through data-driven decisioning and integrations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Signifyd.
E-Commerce Company Signifyd Raises $205 Million in Investor Funding
Apr 15, 2021