Strategic Services Support Analyst

Amplify Education Inc.(4 days ago)

RemoteFull TimeTrainee$50,000 - $55,000Customer Support

About this role

The Strategic Services Customer Support Analyst at Amplify provides high-touch technical support to strategic customers, ensuring a seamless experience with the company's educational products. The role involves problem resolution, relationship management, and collaboration across teams to support educators and enhance customer satisfaction.

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Required Skills

Customer Service
Technical Support
Educational Technology
Google Workspace
Help Desk
Jira
PowerSchool
Clever
Canvas
Support Ticketing

About Amplify Education Inc.

amplify.com

Amplify is an educational technology company that partners with K–12 teachers to deliver high-quality curriculum and assessments, ensuring that learning remains both rigorous and engaging for students. The company focuses on providing resources that enhance teaching effectiveness and foster student achievement across various subjects. With a commitment to innovation and engagement, Amplify aims to transform the educational experience for classrooms nationwide.

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