Cyara
The Strategic Technical Account Manager serves as the dedicated technical advisor for Cyara’s global top‑20 strategic accounts, driving adoption, value realization, and technical strategy across the customer lifecycle. The role partners with Customer Success, Account Executives, and cross‑functional teams to manage escalations, provide technical enablement, and deliver actionable product feedback, ensuring customers achieve measurable outcomes from the platform.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
2006
Cyara is an AI-first CX assurance platform that helps enterprises validate, monitor, and govern AI agents and customer experience journeys before and after deployment. It provides goal-based AI agent testing, continuous production monitoring, hallucination detection, and compliance assurance across voice, chat, and digital channels. Cyara also offers broader CX infrastructure validation including IVR, telco, and WebRTC testing, serving as the confidence layer for AI-driven customer experience at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cyara.
Cyara didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role
Cyara acquires Qbox, a conversational AI testing solution -
Nov 28, 2023