Strategic Technical Support Analyst
Waystar
About this role
An Enterprise Technical Support Analyst at Waystar provides high-touch support to strategic clients, resolving complex technical issues and delivering exceptional customer service through phone and the Support & Training Center. The role requires critical thinking, problem-solving, and a customer-focused approach to ensure client satisfaction.
Skills
Qualifications
About Waystar
waystar.comWaystar’s cloud-based software provides end-to-end revenue cycle management solutions to simplify healthcare payments and accelerate financial results.
Recent company news
PR NewswireWaystar Named a Best Workplace for Innovators in North America by Fast Company
Sep 9, 2025
Fierce HealthcareWaystar finalizes $1.25B acquisition of Iodine Software to boost AI-enabled revenue cycle management
Jul 23, 2025
MarketBeatJPMorgan Chase & Co. Raises Stake in Waystar Holding Corp. $WAY
2 weeks ago
TradingViewWaystar Reports Fourth Quarter and Fiscal Year 2025 Results
3 weeks ago
Stock TitanAI that helped healthcare providers avoid $15.5B in denials just won
3 weeks ago
About Waystar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Waystar.
Salary
$55k – $75k
per year