Waystar

VP of Client Success (Mid-Cycle)

Waystar

3 days ago
Atlanta, GA
Onsite
Full Time
Senior
0 applicants
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Waystar
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About this role

The Vice President, Client Success leads strategy and execution for health system clients, driving clinical, operational, and financial outcomes through technology, data, and AI insights. This role focuses on client retention, satisfaction, and support expansion, ensuring long-term value realization and net revenue retention.

Skills

Qualifications

Bachelor's Degree in Business Administration, Healthcare Administration, or related fieldMBA or advanced degree preferred15+ years of progressive experience in customer success, account management, or consulting7-10 years in leadership capacity managing high-performing teams
Waystar

About Waystar

waystar.com

Waystar’s cloud-based software provides end-to-end revenue cycle management solutions to simplify healthcare payments and accelerate financial results.

About Waystar

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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