Strategist, Agent Development

Sierra(2 days ago)

HybridFull TimeSenior$20,800,000 - $33,800,000Product

About this role

Sierra is creating an AI platform aimed at enhancing customer experiences. The company values trust, customer obsession, craftsmanship, intensity, and family, and operates globally with offices in major cities. The role involves developing AI customer service agents in a dynamic, collaborative environment.

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Required Skills

AI
Product Management
Conversational Design
Software Development
Customer Insight
Stakeholder Management
Data Analysis
Natural Language Processing
Multilingual Communication
Project Management

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.

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