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Strategy & Consulting - Global Network - SONG at Accenture - ApplyBlast

Strategy & Consulting - Global Network - SONG

Accenture

2 months ago

3.9 on Glassdoor

Mexico City, Mexico

Onsite

Full Time

Senior

0 applicants

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About this role

This role involves participating in Cloud Contact Center implementation and optimization projects, adapting methods to create solutions for moderately complex problems, and managing small teams or work efforts. The position requires providing transformation services to clients across marketing, commerce, and customer service functions to drive business impact. Candidates must have advanced English proficiency and significant experience with the Amazon Connect Platform.

Responsibilities

Participate in Cloud Contact Center implementation and optimization projects
Design and implement AI chatbots and virtual assistants for contact centers
Create contact center of the future strategy and transformational roadmap

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.