Strategy Consulting Principal

TELUS Digital

10 days ago

3.5 on Glassdoor

Guatemala City, Guatemala

Onsite

Full Time

Senior

0 applicants

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About this role

A Strategy Consulting Principal at TELUS Digital works with contact center clients in El Salvador or Guatemala to transform operations through digital innovation and automation, improving customer experience, reducing churn, and increasing volumes. The role involves crafting commercial arrangements, collaborating with product teams, and leading strategic reviews to shape CX transformation.

Skills

About TELUS Digital

telusdigital.com

Telus Digital is the digital innovation and product engineering arm of TELUS that designs and builds customer-facing services, platforms, and applications. They deliver cloud-native engineering, mobile and web experiences, e‑commerce and API platforms, and data & AI solutions across telecom, health and IoT domains. Combining product design, agile engineering and data-driven insights, Telus Digital helps accelerate digital transformation and improve customer experience. Organizations partner with them for industry expertise, scalable secure platforms, and end-to-end delivery from concept to operations.

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