Strategy & Operations Lead
Broccoli AI
About this role
The Strategy & Operations Lead at Broccoli is responsible for developing and implementing systems and processes that support executive leadership, account teams, and sales operations as the company scales in the home services market. This role encompasses three key areas: Go-To-Market (GTM) Strategy & Enablement, Post-Sales Strategy & Operations, and Executive Planning & Analytics. Responsibilities include defining GTM strategies, building account dashboards, tracking performance against KPIs, and creating sales enablement materials to drive growth and customer retention. The ideal candidate has 2–4 years of experience at a top-tier consulting firm and strong analytical skills, with a focus on execution and collaboration.
Skills
About Broccoli AI
broccoli.comBroccoli AI specializes in AI-driven voice assistants tailored for the trades industry. Their platform provides virtual receptionists, customer service representatives, and sales agents who are available 24/7 to efficiently manage calls, bookings, and follow-ups. With a focus on integrating seamlessly into existing workflows, particularly with ServiceTitan, Broccoli AI aims to enhance customer engagement and increase revenue for trade businesses by ensuring that no call goes unanswered.
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About Broccoli AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Broccoli AI.
Salary
$112k – $151k
per year