OpenAI
The Strategy & Operations Manager, Support at OpenAI is responsible for leading the Strategy & Operations team within the User Operations organization to enhance customer support operations. This role involves designing and evolving the support model, managing capacity planning, and developing AI-driven operational strategies to improve efficiency and customer experience. The manager will collaborate with key stakeholders to tackle scaling challenges and ensure alignment between strategy, planning, and execution while driving continuous improvement in support performance metrics.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2015
OpenAI is an AI research and deployment company that develops advanced artificial intelligence models and products, including ChatGPT and APIs, to help people and organizations solve problems, create content, and build intelligent applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenAI.
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