Sup - Consumer Loan Servicing

The Supervisor of Consumer Loan Servicing leads and develops a high-performing team focused on service excellence, accountability, and continuous improvement within a member-owned credit union. This role oversees end-to-end consumer loan servicing operations, ensuring accurate reporting, compliance with credit bureau regulations, and exceptional member experience. The position involves driving process improvements, managing vendor relationships, and mitigating operational risks to support the organization's strategic goals.