Supervisor, Access Center

Clinical Careers Page(4 days ago)

OnsiteFull TimeMedior$44,580 - $66,880Customer Service / Access Center Operations

About this role

The Supervisor, Access Center oversees the daily operations of the Access Center, managing staff performance, workflows, and communication to ensure efficient service delivery. They act as a leadership resource, coordinate scheduling, and monitor quality metrics, contributing to smooth practice and call center activity.

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Required Skills

Customer Service
Call Center
Healthcare IT
Leadership
Communication
Quality Assurance
Scheduling
Performance Management
HIPAA
Team Supervision

About Clinical Careers Page

christianacare.org

ChristianaCare is a not‑for‑profit health system headquartered in Wilmington, Delaware, serving patients across Delaware and the surrounding region. It operates hospitals, outpatient and specialty clinics, urgent and emergency services, and virtual care options to help people know when to seek care and connect with primary or virtual providers. The organization emphasizes patient‑centered care, community health, and innovation in clinical services and telehealth.

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