Supervisor Case Manager Long-term Care - Delaware

A team lead at Highmark Inc. oversees community-based Case Managers for the DSHP Plus LTSS program, ensuring quality member outcomes and effective resource utilization. The role involves direct staff supervision, clinical care coordination, and compliance with regulatory requirements across Delaware. Responsibilities include conductingride-alongs for quality assurance, implementing process improvements, and managing caseload distribution in collaboration with the Medical Director.