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Supervisor, Command Center Technical Administration and Reporting at Delta Dental Plan of Michigan, Inc. - ApplyBlast

Supervisor, Command Center Technical Administration and Reporting

Delta Dental Plan of Michigan, Inc.

2 days ago

Remote

Full Time

Manager

0 applicants

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About this role

The Supervisor, Command Center Technical Administration and Reporting plans, organizes, and supervises technical administration and reporting activities for the contact center and claims processing systems. This role ensures corporate goals are met by leading application support, reporting development, data analysis, and issue resolution. The position requires strong leadership, technical expertise, and the ability to manage multiple assignments with competing deadlines.

Responsibilities

Supervise technical administration and reporting activities for contact center and claims processing
Design and implement contact center applications, reporting solutions, and data validation processes
Lead troubleshooting, root-cause analysis, and corrective actions for system and data issues

Skills

About Delta Dental Plan of Michigan, Inc.

deltadentalmi.com

Headquarters

Okemos, Michigan, United States

Company Size

501-1000 employees

Founded

1957

View Profile

Delta Dental Plan of Michigan, Inc. is a leading provider of dental and vision benefits for individuals, families, and businesses in Michigan. With nearly 70 years of experience, the company offers comprehensive dental insurance plans, vision coverage through DeltaVision in partnership with VSP, and access to a broad network of participating dentists. It also administers government programs such as Healthy Kids Dental and Medicaid & Medicare Advantage plans.