STERIS
The Supervisor, Customer Care leads a 24/7/365 call center team handling consumables, capital accessory orders, inquiries, and service dispatch for the Healthcare business. Reporting to the Manager of Customer Success and Service Support, the role focuses on ensuring accurate order processing, high-quality customer service, and adherence to company policies.
STERIS is a global provider of products and services that support patient care with a strong emphasis on infection prevention. The company supplies sterilization and decontamination equipment, surgical and procedural products, contamination‑control solutions, and related service programs including instrument management, validation, and technical support. Its customers include hospitals, ambulatory surgery centers and life‑science/pharmaceutical and medical device manufacturers seeking to improve patient safety and manufacturing cleanliness. Headquartered in Mentor, Ohio, STERIS combines equipment, consumables and service expertise to help healthcare and industrial clients manage infection risk and operational efficiency worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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