Supervisor, Customer Service Ops
RGH Enterprises, LLC(2 months ago)
About this role
The Customer Service Supervisor at Cardinal Health directly oversees a team responsible for customer service and enrollment activities. This role aids in managing workflows, staffing schedules, and training while ensuring high-quality service to clients. By monitoring key performance indicators and collaborating with clients, the supervisor contributes to customer retention and satisfaction.
Required Skills
- Customer Service
- Team Supervision
- Problem Resolution
- Performance Monitoring
Qualifications
- Bachelor’s degree in related field
- 4-8 years of experience
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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