Supervisor Customer Service
Blue Cross and Blue Shield of Kansas(5 days ago)
About this role
The Customer Service Supervisor role involves leading and supporting customer service employees to ensure excellent service delivery and resolve issues efficiently. The position emphasizes team management, performance oversight, and continuous improvement in customer experience. This role offers opportunities for professional growth within a supportive and inclusive environment.
Required Skills
- Customer Service
- Team Leadership
- Communication
- Problem Solving
- Time Management
- Relationship Building
- Coaching
- Performance Management
- Quality Assurance
- Analysis
Qualifications
- High School Diploma or Equivalent
- 3+ Years Customer Experience
- Leadership Experience
- Coaching Experience
About Blue Cross and Blue Shield of Kansas
bcbsks.comHealth insurance and dental plans, related health care benefits for Medicare, individual or group health insurance. Manage your health care choices with BCBSKS.
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