Medicare Advantage Customer Experience Representative-10
Blue Cross and Blue Shield of Kansas(5 days ago)
About this role
The Medicare Advantage Customer Experience Representative is responsible for providing excellent customer service by resolving complex inquiries from members, providers, and internal customers related to Medicare Advantage plans. The role involves communication across various channels and ensuring timely and accurate responses to support beneficiaries and stakeholders.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Research
- Empathy
- Time Management
- Computer Skills
- Confidentiality
- Call Center
- Healthcare Systems
About Blue Cross and Blue Shield of Kansas
bcbsks.comHealth insurance and dental plans, related health care benefits for Medicare, individual or group health insurance. Manage your health care choices with BCBSKS.
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