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Supervisor Customer Service at Graybar - ApplyBlast

Supervisor Customer Service

Graybar

3 months ago

3.4 on Glassdoor

Sterling, VA

Onsite

Full Time

Senior

0 applicants

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About this role

A Supervisor Customer Service at Graybar oversees a customer service department to ensure high-quality service experiences and efficient workflow. The role involves training and developing employees, establishing work procedures, and collaborating with branch teams to drive sales growth. Candidates will also recommend personnel actions such as transfers, promotions, and terminations based on performance.

Responsibilities

Supervise customer service department and assign work
Establish department procedures and prepare schedules
Train and develop employees for top-notch service
Collaborate with branch teams to grow sales
Recommend personnel transfers, promotions, and terminations

Skills

About Graybar

graybar.com

Headquarters

St. Louis, Missouri, United States

Company Size

5001-10000 employees

Founded

1869

View Profile

Graybar is a North American distributor of electrical, communications and data networking, and industrial products. The company also provides supply chain management, logistics, and related services to contractors, commercial and industrial businesses, and utilities. Graybar operates in the wholesale distribution and supply chain solutions industry.