Supervisor, Digital Service
MTM Transit
About this role
The Supervisor, Digital Service oversees the performance and continuous improvement of digital virtual agents in MTM's contact center. The role involves monitoring interactions, collaborating with teams to optimize virtual agent responses, and supporting seamless digital-human customer interactions.
Skills
About MTM Transit
mtmtransit.comFrom mobility management to fixed route and ADA paratransit, MTM Transit solves the toughest transit challenges.
Recent company news
Salem ReporterContract paratransit drivers demand higher wage, better benefits
Sep 30, 2025
newswire.comMTM Transit Partners With RABA to Deliver Comprehensive Transit Services in Shasta County
Jun 24, 2025
Newswire.comMTM Health Celebrates 30 Years of Improving Health Outcomes Nationwide
Jun 3, 2025
JEMSMTM to Expand Reach with Acquisition of Access2Care’s NEMT Business
Aug 17, 2024
NewmarkNewmark Secures Prime Industrial Outdoor Storage Facility for MTM Transit, LLC
May 22, 2023
About MTM Transit
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MTM Transit.
Salary
$56k – $70k
per year
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