Supervisor, Field Operations
Brightspeed
About this role
Brightspeed is seeking an experienced Supervisor, Field Operations to lead technicians in specific service areas and deliver quality residential and business communications services. The role focuses on building a customer-focused, high-performing team that promotes Brightspeed products and ensures an exceptional service experience. It involves coordinating with contractors and government agencies, with a rotation schedule that may include pager duty, overtime, and holiday coverage.
Skills
Qualifications
About Brightspeed
brightspeed.comBrightspeed is a consumer and business internet provider offering fiber and broadband plans with ultrafast speeds and no annual contracts. It provides residential and small‑business services plus online tools to check availability, manage accounts, pay bills, and run speed tests. Customers choose Brightspeed for fiber-focused reliability, straightforward plans, and regional customer support.
About Brightspeed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$139k – $202k
per year