Supervisor, Field Services
DYOPATH(9 days ago)
About this role
The Supervisor, Field Services at DYOPATH leads technical support teams, overseeing service quality, managing technical issues, and fostering customer and team relationships. The role emphasizes leadership in a support environment, ensuring high service standards and continuous improvement.
Required Skills
- Leadership
- Technical Support
- ITIL
- Team Management
- Troubleshooting
- Customer Service
- ServiceNow
- SLAs
- Performance Reporting
- Vendor Relations
About DYOPATH
dyopath.comSucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.
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