Supervisor, Financial Counseling

The Supervisor of Financial Counseling oversees the financial counseling lifecycle for residents in long-term care facilities, including Medicaid/MassHealth management, self-pay collections, and income coordination. This working leadership role involves direct casework on high-risk accounts while coaching team members, building policies, and managing external vendors like ParentCare. The position focuses on driving financial performance, ensuring audit compliance, and optimizing revenue cycle operations through data analysis and stakeholder collaboration.