Supervisor, Fulfillment

Accurate Background(7 months ago)

Thane, India, Mumbai, India, IndiaOnsiteFull TimeMedior$66,616 - $90,456 (estimated)Operations

About this role

This role leads a voice-process operations team at Accurate Background’s Thane, Mumbai site, focusing on consistent, high-quality delivery in a fast-paced environment. The position is responsible for overseeing day-to-day team operations, ensuring performance standards are met, and supporting continuous improvement initiatives. The role also partners closely with the Operations Manager to monitor business health and enhance overall service delivery. It is structured as an internal job posting with specific internal eligibility criteria.

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Required Skills

Process Improvement
Performance Monitoring
Quality Assurance
Team Leadership
Coaching Skills
Feedback Delivery
Auditing Skills
Business Monitoring
Process Optimization
Training Delivery

+9 more

Qualifications

Minimum 1 year Team Lead experience for Voice Process

About Accurate Background

accurate.com

Accurate is a global workforce screening and verification company that provides employment background checks, drug and health screening, identity and credential verification, and onboarding/I‑9 solutions. It serves employers, staffing firms, and enterprises with an integrated platform, API integrations, and configurable reporting to speed hiring while managing compliance. Accurate emphasizes technology-driven processes, data security, and regulatory expertise to deliver fast turnaround across jurisdictions. Organizations choose Accurate for its scalable screening services, international coverage, and customer support focused on reducing hiring risk.

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