Sr Account Care Coordinator
Accurate Background(4 days ago)
About this role
The position focuses on providing excellent customer service in the background screening industry, acting as a trusted advisor to clients, and supporting their needs through technical and industry expertise. The role involves managing client relationships, handling escalations, and ensuring operational efficiency.
Required Skills
- Customer Service
- Upselling
- Troubleshooting
- Client Relations
- Salesforce
- Communication
- Problem-Solving
- Time Management
- Negotiation
- Microsoft Office
About Accurate Background
accurate.comAccurate is a global workforce screening and verification company that provides employment background checks, drug and health screening, identity and credential verification, and onboarding/I‑9 solutions. It serves employers, staffing firms, and enterprises with an integrated platform, API integrations, and configurable reporting to speed hiring while managing compliance. Accurate emphasizes technology-driven processes, data security, and regulatory expertise to deliver fast turnaround across jurisdictions. Organizations choose Accurate for its scalable screening services, international coverage, and customer support focused on reducing hiring risk.
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