Supervisor, Help Desk

Alumni Network Job Board(3 months ago)

Coral Gables, FLOnsiteFull TimeManager$47,849 - $65,233 (estimated)Information Technology

About this role

The Supervisor, Help Desk at the University of Miami is a managerial staff role within MHBS IT supporting the university community. The position provides oversight for help desk and computer operations teams and serves as a liaison between IT leadership and faculty/staff.

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Required Skills

Apple Devices
Windows Troubleshooting
Network Troubleshooting
Device Deployment
Technical Support
Escalation
Leadership
Team Supervision
Process Improvement
Customer Communication

Qualifications

Associate Degree
Bachelor's Degree Preferred
CompTIA A+
CompTIA Network+
CompTIA Security+

About Alumni Network Job Board

miami.edu

The University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.

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