Supervisor of IT Support Services
Altera Digital Health
About this role
The Supervisor of IT Support Services leads an onsite team delivering IT support for a hospital account, ensuring service quality, client satisfaction, and account profitability. The role focuses on developing and coaching team members, managing client relationships, and communicating progress to hospital leadership. It requires oversight of operational tasks such as endpoint patching, hardware inventory, and staff orientation.
Skills
Qualifications
About Altera Digital Health
alterahealth.comAltera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.
Recent company news
Yahoo FinanceAltera Digital Health’s Sunrise Extends Partnerships with 14 Hospital Systems
2 weeks ago
Business WireAltera Digital Health to Showcase Human-Centered AI and EHR Advancements at HIMSS26
1 week ago
EPAMHarnessing AI to Deliver Ongoing Value with DIAL
Oct 10, 2025
PR NewswireAltera Digital Health Selects MedAllies as a Qualified Health Information Network® (QHIN™) Partner
Jul 8, 2025
citybizAltera Digital Health Unveils Sunrise Medical Photography to Alleviate Clinical Documentation Burdens
1 month ago
About Altera Digital Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Altera Digital Health.
Salary
$80k – $95k
per year