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Supervisor, Product Support at Tebra - ApplyBlast

Supervisor, Product Support

Tebra

8 months ago

2.9 on Glassdoor

Costa Rica

Hybrid

Full Time

Senior

0 applicants

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About this role

The Product Support Supervisor at Tebra leads and manages a team of support agents, ensuring high-quality, timely, and empathetic customer service across various channels. The role involves coaching, operational oversight, and cross-functional collaboration to improve customer support processes in a SaaS healthcare environment.

Skills

Qualifications

3+ years customer support experienceExperience in SaaS or healthcare technologyKnowledge of support systems (e.g., Salesforce)HIPAA compliance understandingLeadership or supervisory experience

About Tebra

tebra.com

Headquarters

Corona Del Mar, California, United States

Company Size

501-1000 employees

View Profile

Tebra builds EHR and practice-management software for private practices. Its platform unifies clinical records, billing, scheduling, and reputation/patient‑communication tools into a single system to streamline operations. By combining workflow automation, revenue‑cycle features, and patient engagement capabilities, Tebra aims to reduce administrative burden and let clinicians focus on care. Practices use Tebra to improve efficiency, collections, and the patient experience.