Centralized Liaison - NY
Shields Health Solutions(6 days ago)
About this role
Provides integrated off-site support to patients, pharmacists, and providers by delivering comprehensive medication management and adherence services for specialty pharmacy patients. The role promotes use of the hospital partner pharmacy, assists patients with onboarding and benefits navigation, and documents care in the EMR and proprietary systems. It focuses on ensuring continuity of therapy and access to medication through coordination with clinics, payors, and pharmacies.
Required Skills
- Interpersonal Communication
- Phone Skills
- Patient Engagement
- Prior Authorization
- Benefit Investigation
- Financial Assistance
- Medication Adherence
- EMR Documentation
- Microsoft Excel
- Data Entry
+2 more
Qualifications
- High School Diploma or GED
- State Pharmacy Technician Registration
- CPhT (Preferred)
About Shields Health Solutions
shieldshealthsolutions.comShields Health Solutions is a leading specialty pharmacy solutions provider that partners with health systems nationwide to accelerate patient access to specialty medications and improve clinical and financial outcomes. They deliver integrated pharmacy services—combining pharmacy operations, patient access and support, care coordination, and partnership models—to streamline treatment initiation, adherence, and revenue capture for health systems. Shields emphasizes measurable outcomes and growth for provider organizations through scalable operational support, technology, and analytics, under the banner "Elevating Specialty Pharmacy."
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