Supervisor of the Coding Analysts and Claim Resolution Analysts

The Supervisor of the Coding Analysts and Claim Resolution Analysts oversees the Coding and Claim Teams within Operations, managing issue resolution for Medica’s members and providers across all business products. This role involves analyzing complex operational issues, identifying root causes of coding and claim trends, and collaborating with internal and external partners to resolve problems efficiently. The position requires managing team performance, conducting staff development, and leading multiple projects to meet customer expectations and department standards.