Supervisor Technical Support Dach Team Vilnius Lithuania

A Supervisor of Technical Support at Dexcom leads a team that interacts with patients, parents, and caretakers using Dexcom products to deliver high-quality support services. The role involves managing team operations, scheduling, and employee lifecycle responsibilities while ensuring service level targets and adherence to regulatory guidelines are met. Additionally, the supervisor coaches staff, drives continuous improvement initiatives, and collaborates with cross-functional departments to resolve escalations and improve processes.