Supervisor Technical Support
Dexcom(12 days ago)
About this role
Dexcom is seeking a Technical Support Supervisor to lead its customer support team in a high call volume environment. The role involves managing daily operations, improving support processes, coaching team members, and ensuring customer satisfaction through technical troubleshooting and collaboration.
Required Skills
- Troubleshooting
- Communication
- Collaboration
- Leadership
- Customer Service
- Call Center Operations
- Process Improvement
- Team Coaching
- Technical Support
Qualifications
- Bachelor's Degree
About Dexcom
dexcom.comDexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†
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