Supply Chain Claims Analyst [Contract - 14 months]
Sofina Foods
About this role
A Customer Claims Analyst at Sofina is responsible for investigating customer claims related to supply chain and noncompliance issues, working cross-functionally to resolve disputes, analyze root causes, and improve overall claims processes. The role involves monitoring KPIs, supporting claims reduction initiatives, and providing support to internal and external stakeholders.
Skills
About Sofina Foods
sofinafoods.comSofina Foods is a Canadian food company that develops, manufactures and markets fresh and prepared protein and value‑added convenience products for retail, foodservice and industrial customers across North America. Its portfolio centers on meat and ready‑to‑eat offerings — such as fresh pork and poultry, smoked and cooked meats, deli and meal solutions — sold under national and private‑label brands. The company emphasizes food safety, product innovation and operational scale through multiple manufacturing and distribution facilities. Sofina positions itself as a growth‑oriented, customer‑focused partner pursuing sustainability and strategic expansion.
About Sofina Foods
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Sofina Foods.
Salary
$57k – $75k
per year