Support Advisor

As a Support Advisor in the Technical Back Office, you serve as the primary technical point of contact for colleagues in customer-facing teams, resolving complex technical cases when standard solutions fall short. The role involves independently managing cases, contacting customers when necessary, and collaborating with other teams to ensure efficient and accurate case resolution. This technical position focuses on logical thinking and situation analysis rather than coding, offering a dynamic environment with structured coaching and a modern workplace in Mechelen.