StudyFetch
StudyFetch is seeking an empathetic and detail-oriented Support Agent to join its Live Ops team, handling escalated customer issues across its AI-native learning platforms. The role involves investigating complex technical and account-related problems, collaborating with engineering and product teams to identify trends, and ensuring high-touch support for users. This position requires strong problem-solving skills and proficiency with support tools to maintain service level agreements and improve the overall customer experience.
StudyFetch transforms your powerpoints, lectures, class notes, and study guides into ai study tools like flashcards, quizzes, and tests with an AI tutor right by your side.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for StudyFetch.
19% above the average for this role