Tactacam
The Support Analyst (2nd Shift) is a key member of the Customer Experience team, serving as a first-line responder for customer inquiries across the full suite of Reveal software. This role involves troubleshooting technical issues, managing tickets from initiation to resolution, and collaborating with internal and external teams to ensure client success. The position requires strong communication skills, attention to detail, and the ability to work effectively in a remote, virtual environment.
Tactacam is a manufacturer of cellular trail cameras and off-grid security cameras, offering product lines including REVEAL trail cameras and DEFEND security cameras. Their devices send real-time HD photos and videos directly to users' phones via a mobile app, with no Wi-Fi required. Tactacam serves hunters and outdoor enthusiasts with connected cameras, accessories, and data plans for remote wildlife and property monitoring.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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