Support Analyst, Corporations

Carta(4 years ago)

RemoteFull TimeJunior$64,073 - $85,478 (estimated)Customer Support

About this role

A Support Analyst at Carta joins the team that supports Carta’s private markets and fund administration software used by founders, investors, and fund CFOs. The role contributes to the company’s mission of building an end-to-end ERP platform for private markets by ensuring clients can effectively use Carta’s products and services. The position interacts with a variety of stakeholders across the private capital ecosystem.

View Original Listing

Required Skills

Communication
Client Support
Phone Support
Email Support
Documentation
Escalation
Training
Organization
Problem Solving
Time Management

+1 more

About Carta

carta.com

Carta is an equity management platform that helps startups, private companies, investors, and employees manage ownership, cap tables, valuations, and equity plans. It offers cap table software, 409A valuations, stock option administration, and tools for fundraising and secondary transactions (including its CartaX marketplace), plus fund administration services for venture firms and LPs. Carta centralizes compliance, reporting, and liquidity workflows with secure, audited software and managed services to simplify equity operations. Widely adopted by startups and investors, it integrates with payroll, HR, and legal processes to keep ownership data accurate and actionable.

View more jobs at Carta →