Onit, Inc.
Onit is seeking an experienced Software Support Analyst I to provide world-class technical support via phone, email, and online for clients using Onit's suite of products. The role involves solving complex problems, explaining technical concepts clearly, and maintaining expert knowledge of the product suite. This position requires a strong technical background and excellent communication skills to ensure high client satisfaction.
Headquarters
Atlanta, Georgia, United States
Company Size
501-1000 employees
Founded
2011
Onit is an enterprise software company that delivers legal workflow and business process automation solutions, marketed under the Onit Unity platform. It provides configurable, low‑code/no‑code applications for legal operations — including matter and contract lifecycle management, intake and triage, e‑billing and spend management, workflow automation, and analytics — to streamline processes and improve decision‑making. Onit serves corporate legal departments and enterprise teams by connecting systems and outside counsel to reduce costs, speed throughput, and increase visibility across legal and compliance work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Onit, Inc..
Onit, Inc. didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role