Support Analyst - Integrations & Analytics
Crunchtime(10 days ago)
About this role
Crunchtime is seeking a Customer Support Analyst to provide high-quality technical support for their platform used by prominent restaurant brands worldwide. The role involves troubleshooting, collaboration, and understanding customer needs to ensure smooth operation and satisfaction.
Required Skills
- SQL
- Customer Support
- Troubleshooting
- POS Systems
- Data Analysis
- Communication Skills
- Remote Support
- Application Support
- Problem Solving
- Multitasking
About Crunchtime
crunchtime.comCrunchtime is a restaurant operations and analytics platform that provides software for multi-unit restaurant brands to manage operations, inventory, labor, and financial performance. Its cloud-based suite includes modules for inventory and purchasing, recipe and food‑cost management, labor scheduling and timekeeping, POS integrations, and operational reporting to improve profitability and consistency across locations. Enterprise and multi‑unit operators use Crunchtime for real‑time visibility, forecasting, compliance, and to streamline workflows that drive better customer experiences and scalable growth.
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