Support Analyst - Integrations & Analytics
Crunchtime
About this role
Crunchtime is seeking a Customer Support Analyst to provide high-quality technical support for their platform used by prominent restaurant brands worldwide. The role involves troubleshooting, collaboration, and understanding customer needs to ensure smooth operation and satisfaction.
Skills
About Crunchtime
crunchtime.comCrunchtime is a restaurant operations and analytics platform that provides software for multi-unit restaurant brands to manage operations, inventory, labor, and financial performance. Its cloud-based suite includes modules for inventory and purchasing, recipe and food‑cost management, labor scheduling and timekeeping, POS integrations, and operational reporting to improve profitability and consistency across locations. Enterprise and multi‑unit operators use Crunchtime for real‑time visibility, forecasting, compliance, and to streamline workflows that drive better customer experiences and scalable growth.
Recent company news
PR NewswireCrunchtime and QSR Automations Agree to Merge, Delivering Powerful Restaurant Technology to Manage Entire Food Lifecycle
Jun 10, 2025
Food On DemandCrunchtime and QSR Automations Form New Tech Company
Jul 1, 2025
Restaurant BusinessRestaurant tech giants Crunchtime and QSR Automations are merging
Jun 10, 2025
PE HubBattery Ventures-backed restaurant tech companies Crunchtime Information Systems and QSR Automations agree to merge
Jun 11, 2025
Verdict Food ServiceCrunchtime and QSR Automations to form restaurant tech company
Jun 11, 2025
About Crunchtime
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Crunchtime.
Salary
$66k – $81k
per year