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© All Rights Reserved. ApplyBlast.com
Infios
The Support Analyst Tier 1 provides comprehensive technical support to customers via phone and ticketing systems, troubleshooting software-related issues and ensuring timely resolution within defined SLAs. This role involves triaging cases, collaborating with internal teams and external partners, and maintaining accurate documentation to enhance service quality. The position requires strong customer service, analytical, and communication skills to deliver exceptional support experiences.
The future is better when supply chains work better. We are meeting you where you are to create the future you need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infios.
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