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© All Rights Reserved. ApplyBlast.com
Infios
The Support Analyst Tier 1 provides comprehensive technical support to customers through phone and ticketing systems, troubleshooting software-related issues and ensuring timely resolution. This role involves documenting cases, triaging support requests, and collaborating with internal teams and external partners to maintain high service levels. The position requires strong customer service, analytical, and communication skills to deliver effective support and meet defined performance metrics.
The future is better when supply chains work better. We are meeting you where you are to create the future you need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Infios.