Support Analyst
Carta(8 days ago)
About this role
A Support Analyst at Carta is an early member of the APAC Customer Support team focused on helping customers use Carta’s Cap Table Management and Total Compensation products. The role supports Carta’s Fund Administration platform for private markets, working to enable founders, investors, and fund CFOs to manage ownership and private market operations effectively.
Required Skills
- Customer Support
- Communication
- Phone Support
- Email Support
- Chat Support
- Troubleshooting
- Documentation
- Escalation
- Security
- Training
+4 more
About Carta
carta.comCarta is an equity management platform that helps startups, private companies, investors, and employees manage ownership, cap tables, valuations, and equity plans. It offers cap table software, 409A valuations, stock option administration, and tools for fundraising and secondary transactions (including its CartaX marketplace), plus fund administration services for venture firms and LPs. Carta centralizes compliance, reporting, and liquidity workflows with secure, audited software and managed services to simplify equity operations. Widely adopted by startups and investors, it integrates with payroll, HR, and legal processes to keep ownership data accurate and actionable.
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